Manager, Counsel – Vendor & Commercial Contracts

Role Overview

• Create and maintain vendor and commercial contracting processes and internal service levels to meet the needs of the organization and its institution clients.
• Direct the attorneys, including oversee work-product and provide career/development path for staff.
• Train staff on contracting processes and product changes.
• Act as an escalation point for complex agreements, templates, and other documents that affect the company’s contractual relationships with its clients.
• Act as a resource and advisor to internal business owners and external customers in the development and negotiation of client agreements and other general documents (i.e. statements of work, terms and conditions, etc.).
• Collaborate with, and make recommendations to, Corporate Counsel on the development of standards for contracts, including general language and provisions based on strategy discussions, senior management input, and organizational needs and expectations, while ensuring they meet acceptable organizational risk limits.
• Establish and ensure appropriate internal governance and approvals are followed in sales and contracting process with client.
• Negotiate and execute new vendor contracts and renew existing contracts consistent with other contracts and help create updated standards for new/changing contracts.
• Understand and communicate to stakeholders across the enterprise on the impact of contract terms and requirements.
• Ensure accuracy and appropriateness of contract text and attachments.
• Manage and track contract terms and conditions, as well as SLA’s, to ensure alignment between client and vendor contracts, and subsequently make recommendations for continuous improvement.
• Maintain deadlines on deliverables and communicate on an ongoing basis with all appropriate parties about contractual issues.
• Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.
• Manage the team of client contracting attorneys. Identifies process and skill gaps within the team – places people in situations that give them the opportunity to develop their skills and knowledge.
• Responsible for identifying process improvements and implementing the required changes needed to recognize the efficiencies.

Requirements

• Graduate of an accredited law school (JD).
• Admission (and active license) to at least one state bar.
• Minimum of 10 years of vendor and commercial contracting experience preferred.
• Experience negotiating complex technology and payments transactions.
• Strong leadership, management and people skills.
• Experience in the EFT industry, with ATM or POS knowledge.
• Credit Union or banking industry experience/knowledge with a strong understanding of financial institutions, payments industry and customer relationships.
• Understanding of contracting and legal principles.
• Background and experience with contract management solutions, tools and resources, including CMS, Level Path.
• Data, reporting and analytic capabilities that drive continued process improvement and accountable results.
• Ability to collaborate with the company’s internal and external legal advisors, sales personnel, and other key internal stakeholders.

Benefits

• Competitive wages
• Medical with telemedicine
• Dental and Vision
• Basic and Optional Life Insurance
• Paid Time Off (PTO)
• Maternity, Parental, Family Care Community Volunteer Time Off
• 12 Paid Holidays
• Company Paid Disability Insurance
• 401k (with employer match)
• Health Savings Accounts (HSA) with company provided contributions
• Flexible Spending Accounts (FSA)
• Supplemental Insurance
• Mental Health and Well-being: Employee Assistance Program (EAP)
• Tuition Reimbursement
• Wellness program