About this role

Enter sales orders and make order changes to include price quotations, preparation and follow up on purchase orders
Order entry, sample order entry, confirmation of shipment dates, and logistics arrangements
Examine records, assist in expediting orders through production and shipping
Interface with Supply Chain regarding order status and scheduled shipment dates
Securely process customer payments and initiate follow-ups regarding outstanding balances, credits, or payment discrepancies
Demonstrate teamwork to ensure achievement of team, individual, and corporate goals
Participate in special projects and perform additional duties as required

High School diploma or GED
Computer experience with MS Word, MS Excel, Internet Explorer and Outlook
General office experience is preferred with exposure in a customer service environment
Call center experience is a plus
SAP experience is a plus
Bilingual, Spanish-speaking, strongly preferred

Customer Service Coordinator

Key skills