About this role

Manages the gathering and documentation of requirement specifications for future global digital banking products and enhancements
Supports online product deployment, including user acceptance testing, and production validation
Collaborates with technology teams to ensure testing environments are available and staged appropriately
Provides support to Product Management team including incident management for problem tickets, escalation, and resolution of client impact
Proactively communicates identified system issues and defects

5+ years’ Business Analyst experience
Familiarity with online cash management and various host-to-host connectivity protocols including ISO 20022 payments and information reporting standards
Degree from a four-year college (e.g., B.A., B.S.) preferably with a science, technology, engineering or math background
Strong organization and communication skills
Ability to work independently and perform in a fast-paced environment

Vice President, Digital Channels Business Systems Analyst – Transaction Banking

Key skills