Develop and execute structured change management strategies that support adoption of engineering, technology, and operational initiatives.
Lead the identification, documentation, and communication of technology strategy, standards, processes, and roadmaps in partnership with Leadership, Product Owners, SMEs, and cross-functional partners.
Act as a communications hub for the team -drafting newsletters, executive updates, milestone announcements, and structured documents that translate technical projects into clear, engaging narratives.
Facilitate planning, prioritization, and roadmap sessions across engineering functions; gather and synthesize data to inform direction and alignment.
Build and manage communication and adoption plans to minimize resistance, improve awareness, and maximize employee engagement.
Develop process documentation, playbooks, change-impact assessments, and stakeholder engagement materials.
Define and track adoption, readiness, and engagement metrics to measure change effectiveness and identify areas for enhancement.
Collaborate closely with Learning & Development, Corporate Communications, HR, and other partners to ensure consistent messaging and seamless end‑to‑end change experiences.
Promote continuous improvement by introducing best practices in technical change management, communication design, and organizational engagement.

Degree in a technology, engineering, or related field—or equivalent experience.
5+ years of experience in organizational change management, technology transformation, engineering communications, or related roles.
Strong technical acumen and the ability to understand and communicate complex engineering concepts.
Exceptional written and verbal communication skills; able to craft compelling, structured, visually engaging content.
Confidence working with senior leaders, Product Owners, SMEs, and cross-functional teams across levels.
Proven experience facilitating strategy, planning, or roadmap discussions.
Highly organized and self-driven, with the ability to navigate ambiguity and manage multiple initiatives simultaneously.
Creative mindset with an eye for visual design and structured communication.
Experience with OCM methodologies (e.g., PROSCI / ADKAR) is an asset.

Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
In addition to regular vacation and personal days, we support community involvement with a volunteer day.
Company-matching pension plan, share ownership program and additional investment options.
Employee recognition programs, service milestone celebrations, employee discounts and more!
We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Technical OCM Manager

Key skills