Lead Manager, HR – People & Culture

Role Overview

• Lead the development and execution of a comprehensive employee experience strategy; align and coordinate campaigns, events and touchpoints that reinforce a positive, engaging employee experience (e.g., recognition activities, culture weeks, leader communications) that align to the People strategy and organizational goals.
• Provide direction and serve as key liaison for Employee-led Business Impact Networks and communities of practice; co-create charters, annual plans, and impact metrics tied to culture, business outcomes, and engagement goals.
• Map the employee journey to identify and design signature experiences for critical moments (e.g., onboarding, promotions, role changes, and offboarding); integrate experiences with HR systems, talent processes, and communications for consistency and scalability.
• Develop and coordinate HR and People & Culture communications and enablement material (emails, slide content, talking points, toolkits, FAQs) that are clear, on-brand and easy for leaders to deploy.
• Innovate programs based on emerging trends, employee feedback, and benchmarking against industry best practices.
• Establish and maintain basic metrics and dashboards related to culture health, belonging, engagement, and experience; identify patterns and insights from data and feedback and raise recommendations for improvements.
• Build strong working relationships with HRBPs, COE partners, and business leaders to ensure alignment and smooth implementation of People & Culture initiatives.
• Model Reynolds’ values and leadership expectations in daily interactions, serving as a visible champion of the desired culture.

Requirements

• 3+ years of progressive HR, employee engagement, internal communications, organizational development or related experience.
• Experience leading or coordinating engagement, culture, or employee experience initiatives in a large-scale environment.
• Demonstrated experience managing projects or workstreams, including timelines, stakeholders and communications.
• High level of discretion, professionalism and sound judgment when handling sensitive topics.
• Demonstrated passion for employee experience, culture and inclusion, with the ability to connect initiatives to business outcomes.
• Relationship Mastery/People Skills: Excellent verbal and written communication skills.
• Proven ability to collaborate with stakeholders and subject-matter-experts in the design and facilitation of learning program needs.
• Able to build and maintain strong relationships and gain trust and cooperation at all levels within the organization.

Benefits

• 401(k) plan that offers opportunity to save on pre
• and post-tax basis up to 50 percent of eligible compensation.
• Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent.
• Company contributes an additional three percent to 401(k) whether employee participates or not.
• Comprehensive health
• and welfare-benefits package (including medical, dental, vision, and prescription drugs).
• Health Savings Account start-up contribution for employees who elect the high deductible health plan.
• Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year.
• Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents.
• Company paid life insurance of 1x annual base pay ($50,000 minimum).
• Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum).
• Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance.
• Tuition reimbursement and student loan support.
• Dependent Scholarship Programs.
• Free confidential personal financial counselling service.
• On-site health centers and 24/7 fitness centers at certain company locations.
• A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice.
• Health-care concierge service.
• Volunteer service opportunities.
• Extensive training opportunities.
• Company vehicle for eligible employees.
• Mobile phone allowance for eligible employees.
• Paid Leave: Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days).
• Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).
• Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion).
• Paid Parental Leave + temporary reduced work schedule opportunity.
• Funeral Leave.
• Short-Term Disability Leave.
• Long-Term Disability Leave.
• Jury Duty Leave.
• Military Leave.
• Released Time for Children’s Education.
• Community Outreach Leave.
• Other paid leave benefits, as required by state or local law.