Provide direct support and consulting to our payroll clients.
Understand payroll in depth and maintain knowledge of payroll practices and laws.
Independently manage client relationships, escalating issues when needed.
Ensure client payroll information is accurate.
Review and/or process payrolls in a timely manner.
Prepare reports of employee earnings, taxes, deductions, and employer’s contribution for social security and unemployment.
Establish strong and trusted client relationships.
Maintain confidence of employee data by keeping all information confidential.
Provide technical software support to clients.
Manage new client implementation projects.
Train clients on payroll processes as necessary.

1-3 years of relevant payroll experience; associate or bachelor's degree preferred.
Experience in lieu of degree considered
Experience with ADP software platforms desirable
Working knowledge of Outlook and Microsoft Office Suite (Word, Excel, PowerPoint)
Highly detail oriented and focused on accuracy
Strong organization and time management skills
Strong adaptability and multi-tasking skills
Ability to effectively work in a deadline driven environment serving multiple clients
Ability to provide exceptional client service
Strong written and verbal communication skills; appropriately and professionally communicates with all levels
Ability to learn new technology and processes quickly
Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate.

Payroll Specialist

Key skills