Program Manager II, Onboarding Transformation

Role Overview

• Plan, organize, and oversee the enterprise onboarding transformation program
• Partner with cross functional teams to design, build, and deploy onboarding journeys powered by talent engine, and communication tools
• Lead the end to end design and implementation of persona based onboarding journeys for new hires across four distinct employee segments
• Gather requirements from HR, IT, Compliance, and business stakeholders to define onboarding content, milestones, and success metrics for each stage and persona
• Build and maintain a comprehensive onboarding asset tracker across all personas, stages, and content owners
• Design and deploy employee survey instruments to measure onboarding effectiveness at each stage
• Coordinate steering committee meetings, prepare executive ready materials, and communicate program status to senior leadership including the CHRO
• Partner with the Learning & Development team to align onboarding content with Learning Journeys and Centene University curriculum
• Identify and mitigate risks across workstreams, resolve cross functional dependencies, and escalate issues as needed
• Create and maintain detailed program documentation including project plans, RACI matrices, meeting minutes, action items, and risk management plans
• Monitor program deliverables to ensure adherence to quality standards, timelines, and stakeholder expectations
• Drive change management and adoption strategies to ensure leaders and new hires engage with the new onboarding experience
• Manage vendor relationships related to onboarding content and technology (e.g., external learning platforms)

Requirements

• Bachelor's Degree in Human Resources, Organizational Development, Business Administration, or related field or equivalent experience required
• 3+ years of program management or project management experience required
• Experience with HR technology platforms (Workday preferred) required
• Experience designing or managing onboarding, talent management, or employee experience programs strongly preferred
• Healthcare industry experience preferred

Benefits

• competitive pay
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• flexible approach to work with remote, hybrid, field or office work schedules