Senior Manager, Marketing Operations

Role Overview

• Serve as the operational backbone of the global Marketing team.
• Provide matrixed leadership to a South Africa–based operations team.
• Partner with local managers to align workloads, priorities, and processes.
• Ensure consistent adoption of global workflows and standards.
• Build and maintain documentation, SOPs, and operational guides.
• Manage the full lifecycle of marketing invoices (coding, processing, tracking & reconciliation).
• Coordinate with vendors, Finance, and Procurement.
• Maintain budget visibility tools to support spend tracking and forecasting.
• Oversee daily administration of the World Fuel Rewards program.
• Assist with Monday.com setup, permissions, workflows, and maintenance.
• Produce weekly and monthly reports on marketing production workload, SLAs, and backlog.
• Support tradeshow and event logistics in collaboration with the Events team.

Requirements

• 5–7+ years in marketing operations, business operations, or administrative operations.
• Experience working with global or matrixed teams preferred.
• Familiarity with financial operations, invoice processing, or procurement workflows.
• Experience with Monday.com, CRM tools, or marketing platforms is a plus.
• Bachelor’s degree in Business, Marketing, Communications, Operations, or related field preferred.

Benefits

• Opportunity to work in a global environment while growing your career locally in Johannesburg.
• High-impact role where your work directly influences global marketing operations.
• Exposure to international teams, systems, and strategic initiatives.
• A culture that values collaboration, efficiency, and operational excellence.