Key skills
VoIPCRMCommunication
About this role
Role Overview
- Return calls to understand caller needs and provide accurate follow-up
- Upload and organize documents, including faxes, into internal filing systems
- Schedule appointments and manage a dynamic calendar
- Organize to-do lists and ensure tasks are completed without oversight
- Serve as a blend of office manager, receptionist, and executive assistant
- Answer incoming phone calls and filter callers appropriately
- Support light social media posts related to events
- Manage email inboxes and maintain professional communication with clients
- Handle invoices, messages, callbacks, and general correspondence
- Assist with presentation preparation, including PowerPoint materials
- Order office or practice-related products as needed
Requirements
- Full-time position
- Timezone: Central Standard Time (CST)
- Working hours: 8:30 a.m. to 5:30 p.m. CST
- Industry: Medical Care, Weight Loss, and Aesthetics
- Spanish is not mandatory but is considered an added bonus
- CRM: Jane (billing and medical records)
- VOIP: Google Voice
Tech Stack
- VoIP
Benefits
- Competitive salary.
- Paid Time Off.
- Annual bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.