Director, Solutions Advisory

Role Overview

• Provide expert demonstrations on SAP Ariba + Icertis products, including our Generative AI solutions, helping prospects and clients leverage solutions to meet their business needs. Focus on a tell-show-tell and value-based delivery.
• Collaborate with internal teams to develop and implement the right sales strategy to meet customer requirements.
• Proven ability to understand customer pain points, articulate value propositions effectively, and leverage this understanding to create impactful solutions.
• Experience collaborating with Sales, Product Marketing, and Product Management teams, translating industry insights into actionable plans aligned with company objectives.
• Stay informed about industry trends, AI product updates, and competitive landscape to inform strategic decisions.
• Identify new business opportunities and areas for growth within the Icertis ecosystem, including our Agentic platform.
• Engage with key stakeholders within prospects and clients to understand their requirements and challenges, ensuring our solutions meet their expectations.
• Drive customer success initiatives to enhance satisfaction and retention.
• Establish and monitor key performance indicators (KPIs) to measure the effectiveness of partnerships and solution delivery.
• Report on progress and outcomes to executive leadership.

Requirements

• Over 5+ years SAP Ariba, S/4 HANA, SuccessFactors, Fieldglass, and SAP Business Network experience in a (pre-sales) or Professional Services (delivery) organizations – partner aligned organizations are preferred
• Has a strong drive for results and ability to collaborate and influence in a “Forward together, Win as a team” environment
• Proven leadership skills inspiring people and building the business from small to scale
• Excellent interpersonal skills communicating and collaborating with both business and technical stakeholders at all levels within an organization
• Experience working collaboratively with Sales, Product Marketing, and Product Management
• The successful candidate will be adaptable and flexible, able to work and thrive in a highly dynamic environment
• A passion evangelizing our capabilities and success on social media and other outlets to build brand preference and recognition
• A self-starter who will take the initiative to develop programs for partner relationships, enablement, and growth
• A high degree of passion, energy, drive and willingness to travel up to 50% of the time
• Global experience a plus
• Proven track record of successfully managing strategic partnerships and driving client success.
• Deep understanding of Source-to-pay and Lead-to-cash cloud solutions.
• Exceptional communication, negotiation, and presentation skills.
• Strong analytical and problem-solving abilities, with a strategic mindset.
• Ability to lead and inspire others, fostering a collaborative environment.
• Bachelor’s degree in business, Computer Science, or a related field (required). Experience with CLM or certifications related to CLM are beneficial.
• Master’s degree in a relevant discipline (preferred).

Tech Stack

• Cloud

Benefits

• Robust medical (physical & mental vision and dental benefits
• Employee assistance program (EAP)
• Equity (RSUs) and shared ownership in the company
• Generous 401K match
• Flexible work environment
• Paid maternity and paternity leave
• Generous holiday and PTO program
• CaaS (coaching as a service)
• Annual personal development allowance
• 7 Days for Humanity – 7 paid volunteer days annually
• Global and regional DEIB steering committees, employee resource groups (ERGs)
• Global DEIB training programs and guest speakers throughout the year