Revenue Operations Manager

Role Overview

• Architect scalable, event-driven, multi-channel journeys that respond dynamically to behavioral signals, lifecycle changes, and custom object data
• Design and maintain lifecycle automation frameworks aligned with Sales processes, SLAs, routing logic, and forecasting visibility
• Build complex, multi-step workflows incorporating conditional logic, enrichment layers, AI-driven decision steps, branching logic, and error handling
• Establish automation governance standards to prevent workflow sprawl and ensure long-term scalability
• Partner with fellow RevOps to ensure marketing automation aligns with CRM object structure and revenue reporting
• Design and maintain multi-touch attribution models aligned with Finance definitions of pipeline and ARR
• Build closed-loop reporting that connects marketing touchpoints to opportunity creation, stage progression, expansion, and revenue realization
• Define and enforce lifecycle stage criteria using explicit data rules across systems
• Develop dashboards that surface leading indicators such as funnel velocity, lifecycle conversion performance, and segment-level effectiveness
• Standardize campaign hierarchy, source tracking, and object relationships to support accurate reporting
• Own CRM and marketing automation data schema governance including custom objects, field normalization, deduplication logic, and lifecycle auditing
• Design segmentation frameworks that balance precision targeting with global consent requirements
• Implement automated monitoring for database health, attribution gaps, lifecycle leakage, and routing accuracy
• Partner with Legal and IT to ensure scalable compliance with global privacy regulations including GDPR
• Funnel velocity and lifecycle stage conversion performance
• Marketing-sourced and marketing-influenced pipeline contribution
• Multi-touch attribution accuracy and campaign ROI visibility
• Database health and compliance indicators
• Marketing-to-Sales SLA adherence and lead routing performance

Requirements

• 2+ years in a Marketing Operations or Revenue Operations role with ownership of automation architecture and cross-system integrations
• Proven experience designing complex automation frameworks that leverage conditional logic, enrichment data, and cross-platform triggers
• Hands-on experience building integrations using APIs, webhooks, middleware platforms such as Zapier or N8N, and native integration tools such as Operations Hub
• Strong understanding of CRM data modeling including object relationships, schema design, lifecycle governance, and field standardization
• Experience implementing multi-touch attribution models and reconciling reporting with Finance and RevOps revenue definitions
• Demonstrated ability to diagnose and resolve automation failures, routing conflicts, and data inconsistencies at scale
• Experience designing lead routing logic tied to segmentation and SLA enforcement
• Deep understanding of database governance including deduplication strategy, consent management, and data normalization
• Ability to translate technical system decisions into measurable revenue outcomes
• Platform experience should include one or more leading CRM and marketing automation ecosystems such as HubSpot, Salesforce, Marketo, Pardot, or similar.

Benefits

We are 100% about impact and 0% about ego, with everyone here being encouraged to solve their problems creatively, listen to one another, and never stop learning. We work for our collective success, and we welcome you to learn more about us on Glassdoor. Propeller is for everyone, so come as you are. We’re open humans who champion diversity, equity, and inclusion. We offer our full-time employees competitive benefits, including paid time off, employee share options, professional development benefits, and other offerings to meet local standards and requirements.