Develop and expand the regular customer base through both proactive customer acquisition and inbound customer leads
Achieve established sales plans and KPIs
Handle incoming requests promptly and with high quality
Maintain effective communication with customers via calls, emails, online meetings, and messengers
Ensure accurate and high-quality maintenance of the CRM system (Salesforce).
Assist customers in using their personal accounts, submitting requests, and placing orders
Monitor and control payments

First experiences in sales
Strong interpersonal and communication skills, with the ability to build trust, sell effectively, and achieve results
Proficiency in German (required) and good knowledge of English for internal communication
Ability to negotiate and correspond fluently and professionally in foreign languages
Technical mindset, with the ability to quickly understand product specifics
Experience of living abroad (preferred)
High level of responsibility, determination, and flexibility
Social intelligence, empathy, and a friendly approach to communication

Transparent incentive system: base salary + commission (unlimited)
Corporate Laptop
Corporate IP telephony
Free corporate language courses (English, German)
Full time remote job
from time to time team meetings in person
Service Agreement
Team spirit and friendly atmosphere: we work in an open, friendly and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone
Development opportunities: we are a fast growing company, each new task is an interesting challenge for the team
We care: ongoing free of charge well-being activities for our people, charity projects worldwide
Flexibility: speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions and remain effective in the face of uncertainty
Onboarding: Well structured onboarding plan for new employees combining all in one process, technology, and systems components

Business Development Representative

Key skills