Key skills
Communication
About this role
Role Overview
- Assist in resolving creator day-to-day escalations and emergencies.
- Manage communication between Roblox staff and creators.
- Maintain detailed records of customer interactions and transactions, ensuring accurate documentation and timely follow-up.
- Dedicate up to 40 hours per week, primarily Monday through Friday, with occasional weekend availability (on-call or scheduled as business needs require).
Requirements
- Strong verbal and written communication skills.
- Demonstrates endless patience and a positive attitude.
- Capable of managing time effectively.
- In-depth understanding of Roblox and the Roblox community.
- Solid knowledge of the technical aspects of Roblox Studio.
- Experience developing on Roblox and/or other creation platforms.