Attend to, log, and resolve incidents and requests related to IT infrastructure via the ITSM tool, ensuring SLA compliance.
Monitor the health of servers, networks and technology services (on-premises and cloud).
Provision user accounts and access, groups and basic policies (AD, Azure AD and GPOs).
Manage Windows endpoints using management solutions, security software and update policies.
Perform network management tasks (VLANs, DHCP, DNS, Wi‑Fi, VPN, firewall rules, etc.).
Support the management of virtualization environments (VMware) and the creation/adjustment of VMs.
Contribute to information security best practices and compliance.

Degree in Computer Networks, Information Systems, Computer Science or related fields (completed or in progress)
Knowledge of Windows Server, Active Directory, DNS/DHCP.
Knowledge of virtualization (VMware or Hyper-V).
Experience in IT infrastructure and support.
Scripting knowledge in PowerShell and/or Bash.
Knowledge of Microsoft 365.
Knowledge of backup routines with Veeam.
Knowledge of Azure.
Knowledge of monitoring and observability frameworks.
Advanced English.
ITIL Foundation.

Flash Card with meal/food allowance of R$ 32.00 per day, accepted at various establishments for you to use as you prefer.
Home office allowance of R$ 100.00/month and flexible working hours.
If you work at Vetta’s office in Belo Horizonte, you will receive a transportation voucher (Vale‑Transporte).
For your health and wellbeing, we offer a SulAmérica Health Plan and a Bradesco Dental Plan, with the option to include your dependents.
WellHub, TotalPass and UniCamente to support your overall health, providing access to physical activities and professionals from various health areas.
Discounts and Rewards Club, with discounts at various retail and service networks.
Extended maternity and paternity leave so parents can experience this phase with peace of mind.
Profit‑sharing (PLR) – according to the union table.
Birthday day off.
No dress code. Dress in what makes you comfortable!
Continuous Learning and Training Incentive Program to help you keep learning and sharing experiences.
Want to refer someone to Vetta? We have a Talent Referral Program.

IT Infrastructure Analyst – Junior

Key skills