Payroll Administrator

Role Overview

• Execute regular and off-cycle payroll processing with a high degree of accuracy and timeliness
• Process employee lifecycle transactions including new hires, terminations, job changes, pay changes, and deductions
• Review payroll inputs for completeness and accuracy prior to payroll submission
• Validate payroll data including earnings, deductions, and time entries
• Assist with payroll corrections, reversals, retroactive adjustments, and manual calculations as needed
• Maintain payroll documentation, process guides, and audit support materials
• Support multi-state payroll processing, including employee Form W-4 setup and maintenance
• Partner with payroll leadership on reconciliations, and issue resolution
• Escalate complex or compliance-related issues appropriately
• Maintain proper documentation and records to support payroll transactions and compliance efforts
• Serve as a primary point of contact for employee payroll questions, issue resolution, and customer service
• Provide timely and professional customer service to resolve payroll-related concerns
• Provide guidance and support to employees on payroll-related matters, such as pay deductions and taxes
• Assist employees with accessing and navigating the SuccessFactors Payroll self-service portal
• Support testing of payroll system updates and enhancements
• Collaborate with HR, Finance, and IT teams to ensure data accuracy across systems
• Provide backup payroll processing support to ensure business continuity
• Participate in team meetings and contribute to discussions on payroll process improvements
• Other duties as required

Requirements

• High school diploma or equivalent and 3–5 years of payroll processing experience required
• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred
• 3–5 years of payroll processing experience, preferably in a multi-state environment
• Working knowledge of payroll systems; experience with SuccessFactors ECP (Employee Central Payroll) strongly preferred
• Experience performing payroll audits and reconciliations
• Understanding of payroll deductions, garnishments, and basic payroll tax concepts
• Ability to identify discrepancies and escalate issues appropriately
• Excellent organizational and time-management skills with ability to meet strict deadlines
• Meticulous attention to detail with a high level of accuracy in all payroll functions
• Excellent written and verbal communication skills for collaboration with employees and internal teams
• Customer-service oriented with strong interpersonal skills
• Adaptability and flexibility to work in dynamic, high-volume, fast-paced payroll environments
• Ability to understand and follow policies, procedures, and laws governing payroll operations.

Benefits

• Competitive Wages
• Health/Life Benefits
• Health Savings Account plus Employer Seed
• 401(k) Savings Plan with Company Match
• Paid Parental Leave
• Company Paid Holidays
• Paid Time Off including Volunteer Time
• Tuition Reimbursement
• Business Casual Environment
• Rewards & Recognition Program
• Employee Assistance Program
• Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks