Accountable for the functional integrity and day to day stability of Microsoft Dynamics NAV/Business Central.
Own ERP behavior across inventory, order-to-cash, purchasing, fulfillment, and posting workflows.
Serve as primary systems partner to Accounting and Operations, ensuring inventory valuation, shipment confirmations, and invoice generation remain accurate and timely.
Act as system owner across ERP, internal OMS, EDI transactions, and 3PL integrations.
Monitor and resolve live operational issues including posting errors, inventory mismatches, shipment discrepancies, delayed ship confirms, and invoice variances.
Own EDI outcomes and prioritization (850 / 940 / 945 / 856 / 810). Day-to-day mapping handled by a dedicated EDI specialist.
Oversee and prioritize work for an India-based ERP resource and US-based contractors.
Investigate root causes end to end before escalating to Engineering or external partners.
Define practical guardrails that protect inventory and financial accuracy while supporting operational throughput.

5+ years hands-on experience with Microsoft Dynamics NAV or Business Central in an inventory
or fulfillment-heavy environment.
Strong understanding of order-to-cash and inventory accounting flows (ship > post > invoice).
Experience working across ERP, EDI, and 3PL integrations.
Comfortable operating in live environments where systems and operations evolve simultaneously.
Detail oriented, practical problem solver who prioritizes system stability and operational clarity.
Strong communication skills and ability to work directly with Accounting and Operations leadership.

Lead Business Systems Analyst – ERP, Fulfillment

Key skills