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Sales Operations Analyst at Fullsteam | JobVerse
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Sales Operations Analyst
Fullsteam
Remote
Website
LinkedIn
Sales Operations Analyst
United States
Full Time
2 hours ago
$43,232 - $80,000 USD
No H1B
Apply Now
Key skills
Salesforce
CRM
Leadership
Communication
Time Management
Customer Success
Sales
About this role
Role Overview
Own day-to-day sales operational workflows, ensuring consistency and efficiency from lead to close.
Maintain CRM hygiene and data integrity across Salesforce, Zoho, and related tools.
Support deal creation, updates, approvals, and close processes.
Manage order operations, including hardware orders and billing coordination.
Partner with Sales leadership on pipeline management, deal inspection, and reporting.
Build and maintain dashboards and reports (pipeline, bookings, attainment, pacing).
Ensure accurate tracking of quota, bookings, and revenue attribution.
Support the forecasting cadence and improve reporting accuracy (monthly, quarterly, annual).
Help align stage definitions, metrics, and lifecycle reporting across Sales, Marketing, and Customer Success.
Assist in improving lead flow, routing, and handoffs.
Identify operational gaps and recommend process and system improvements to support scale.
Partner with Rev Ops and Finance on revenue reporting and reconciliation.
Own and maintain sales process documentation, including workflows, definitions, and best practices.
Create and update playbooks, SOPs, and internal sales guides.
Ensure documentation stays current as tools, processes, and policies evolve.
Support new hire onboarding from an operational perspective (tools, process, CRM usage).
Partner with Sales leadership to support training rollouts related to process or system changes.
Act as a resource for sales reps on how to execute within defined processes.
Requirements
Bachelor’s degree in Business, Marketing, Technology, or a related field preferred.
3–6+ years of experience in Sales Operations or Revenue Operations
Strong experience with CRM systems (Salesforce required)
Experience creating process documentation and internal training materials
Highly analytical with strong attention to data quality and accuracy.
Process-minded with a bias toward clarity, simplicity, and execution
Strong written and verbal communication skills
Strong problem-solving skills with the ability to address and resolve internal issues effectively.
Exceptional organizational and time management skills and attention to detail.
Outstanding knowledge of MS Office and proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools.
Fast and adaptive learner, focused on improving customer and business processes.
Benefits
Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background.
Health insurance
Professional development opportunities
Apply Now
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