Manage and lead a team of Direct Sales Representatives
Accountable for monthly and daily sales metrics of new account approvals, activations, net revenue, and product sales
Develop and implement sales plans to exceed revenue targets within the inside sales vertical
Collaborate with cross-functional sales leaders to drive initiatives that improve key performance metrics such as close rates and client engagement
Analyze daily and month-to-date sales reports to monitor progress and identify trends
Deliver clear, data-driven summaries and recommendations to leadership
Prepare and present monthly performance reviews, including metrics such as close rates, approvals, activations and revenue generation
Foster a culture of accountability, growth and continuous improvement

Bachelor’s degree in business, marketing, or a related field; or equivalent professional experience in lieu of a degree, required
Minimum of 5 years of sales leadership experience within the merchant services or payment processing industry, required
Proven ability to coach, develop, and lead high-performing sales teams
Deep understanding of payments ecosystem, including merchant services, payment processing and POS solutions
Experience with FiServ and the Clover product line is a strong advantage
Demonstrated success in building and executing sales plans that drive revenue growth and market expansion
Exceptional interpersonal skills with the ability to build trust, influence stakeholders, and work cross-functionally to resolve issues
Skilled in CRM platforms (Salesforce preferred) and sales analytics tools to monitor performance, optimize pipeline health, and inform decision-making

Inside Sales Manager

Key skills