Office Manager

Role Overview

• Central team & sales support
• Support for our field sales team (Uriage): preparation of documents, reports and organizational tasks for our nationwide sales team
• CRM management: maintenance of customer records, updating master data and ensuring efficient CRM-supported processes
• Service-oriented interface: professional communication with internal and external stakeholders and structured handling of multiple concurrent requests
• Administrative responsibility & data management
• Administrative support for the entire team: billing, reporting as well as organizational and coordination tasks
• SAP administration & data maintenance: continuous maintenance and quality assurance of system and process data in SAP
• Invoice management in SAP: review, account assignment and processing of incoming invoices
• Operational logistics & process management
• Operational logistics management: coordination of deliveries, monitoring of inventory levels and collaboration with logistics partners
• Office & facility management
• Mail & document management: handling incoming and outgoing mail, structured filing and document organization
• Reception & guest services: welcoming guests, room preparation and hospitality
• Telephone & email correspondence: professional communication through central channels
• Office & supplies management: management of office and consumable supplies, ordering and inventory control
• Scheduling & meeting organization: coordination of appointments, meetings and internal events
• Facility & service provider coordination: communication with cleaning, technical services and building management

Requirements

• You are technically curious and proficient in MS Office applications, especially Excel
• Ideally you have experience with SAP and CRM systems
• You are enthusiastic about beauty and luxury products
• You enjoy face-to-face and telephone communication with various stakeholders both inside and outside the organization
• You welcome new challenges, have a strong service and customer orientation and a quick grasp of new topics
• Good analytical skills, a structured and careful working style and a hands-on mentality
• You have very good spoken and written skills in both German and English

Benefits

• Agile working environment: work in an internationally operating family-owned company where values play an important role
• Work atmosphere: open and friendly environment with a casual, first-name culture
• Corporate benefits: a monthly allowance for lunch, sports and mobility
• Employee perks: attractive employee discounts across our product portfolio
• Events: exceptional company events — because shared moments matter to us