Design and deliver structured development programmes for priority leadership and revenue generating roles within Retail
Strengthen commercial and sales excellence capability through practical, performance-focused interventions
Embed consistent leadership standards across the Retail branch network
Identify and address critical skills gaps aligned to Retail strategy and growth priorities
Partner with HR and Retail leaders to strengthen succession readiness for pivotal roles
Design targeted development solutions to accelerate high-potential and critical talent populations
Provide insight from development activity to inform talent calibration and pipeline conversations
Create high-quality, scalable development solutions (workshops, blended pathways, coaching frameworks and practical toolkits)
Facilitate engaging and credible sessions for all audiences
Adapt delivery approaches to suit different audiences and business needs
Evaluate programme effectiveness and continuously refine based on feedback and performance insight
Ensure development initiatives align to wider Talent Development frameworks and standards
Partner with HRBPs and senior stakeholders to proactively identify emerging capability needs
Define success measures for development initiatives and assess impact on performance, engagement and pipeline strength
Use data and insight to refine capability approaches and strengthen return on investment
Maintain awareness of emerging development practices to enhance Retail offerings

Proven experience in Talent Development, Learning Business Partnering or Leadership Development within a commercial environment
Demonstrable experience designing and delivering impactful development programmes
Strong understanding of leadership and sales capability development
Excellent communication and stakeholder management skills who can build trusted relationships
Confident facilitator with strong presence and credibility
Experience evaluating learning effectiveness and linking development to business outcomes
Ability and experience in diagnostic and needs analysis, translating this into commercially relevant learning solutions
CIPD qualification, coaching accreditation or equivalent desirable
Ability to manage multiple projects and priorities
Collaborative and growth mindset
Curiosity and knowledge of future content creation and delivery methods to enable future ready learning solutions

Talent Development Business Partner

Key skills