Serve as the primary point of contact for State of Maryland agency leadership
Build and maintain trusted relationships with procurement teams, agency leadership, and program stakeholders.
Maintain a regular onsite presence with client agencies to ensure alignment and responsiveness.
Facilitate regular client meetings, strategic discussions, and program reviews.
Leverage experience in government sales and account management to support long-term partnership success.
Identify opportunities to improve service delivery and workforce outcomes.
Provide strategic insights on workforce trends and staffing needs across agencies.
Partner closely with the Program Director to ensure staffing delivery aligns with client expectations.
Escalate and resolve client concerns when needed.
Support program expansion opportunities within the contract scope.

Client Director

Key skills