Monitor and report on weekly performance metrics across the Sales and Renewal funnels.
Conduct in-depth analysis to identify underlying trends, performance drivers, and improvement opportunities.
Contextualise performance through active monitoring of the Home insurance market and competitor dynamics.
Use data, commercial intuition, and structured thinking to make decisions in uncertain environments.
Support the creation of the Business Plan for Home PCW customers and track delivery against this plan.
Be curious and creative: challenge assumptions, bring fresh perspectives, and identify opportunities for positive change. Work collaboratively with Pricing, Product, Operations, Marketing and Digital teams to drive aligned commercial outcomes.
Drive delivery of initiatives using a test-and-learn approach to maximise benefits and generate insight.
Build an understanding of customer and commercial trade-offs in a highly regulated industry.
Develop a strong understanding of the regulatory landscape and translate requirements into implications for business models, products, and processes.
Requirements
Strong analytical skills, with the ability to manipulate data sets and draw meaningful insights.
A curious and creative mindset, with the confidence to challenge existing processes and customer journeys.
Commercial acumen with proven experience in identifying opportunities and delivering business change.
A proactive, adaptable approach, thriving in a fast-paced and dynamic environment.
Excellent communication and collaboration skills, with the ability to influence stakeholders and drive positive change.
Benefits
9% employer contributed pension
50% off home, motor and pet insurance plus Green Flag breakdown cover
Additional optional Health and Dental insurance
Up to 10% AIP Bonus, EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.