Product & Portfolio-level strategy across Residential digital experiences
Capital allocation and investment prioritization within the Residential envelope
Cross-domain roadmap alignment and tradeoff decisions
Leadership and development of Senior Managers
Portfolio KPIs spanning adoption, engagement, connected growth, service performance, and digital enablement
Cohesive integration across homeowner, technician, portal, and energy experiences
Define and evolve a cohesive Residential digital strategy across domains
Balance investment across innovation, AI enablement, platform modernization, and operational reliability
Ensure investment aligns to measurable portfolio outcomes
Drive integration across IoT device strategy, firmware capabilities, cloud platforms, AI models, and mobile experiences
Establish portfolio-level KPIs tied to adoption, retention, connected penetration, service efficiency, and energy enablement
Monitor performance and adjust investment priorities as needed
Lead, coach, and develop Senior Managers across Residential domains
Raise the bar on product rigor, prioritization discipline, and outcome accountability
Partner closely with Product Strategy & Rigor leadership to strengthen product craft

Bachelor’s degree
12 + years in Product Management, Digital, SaaS, and/or IoT
6 + years directly leading Product Managers
Master’s degree or MBA (preferred)
Experience owning multi-domain product portfolios with capital allocation responsibility
Strong understanding of device-cloud architectures, firmware-integrated systems, mobile platforms, and AI-enabled products
Demonstrated ability to drive adoption, engagement, and connected ecosystem growth at scale
Experience balancing strategic investment tradeoffs across multiple product lines
Strong executive presence and ability to influence senior cross-functional stakeholders
Experience in connected home, HVAC, energy systems, or field service environments preferred

Associate Director, Digital Product Management – Residential Digital Products

Key skills