Leads sales cycles from lead qualification to closure, focusing on mid-market accounts.
Sells an expanded range of Infobip's products and services directly or via partners, addressing the specific needs of mid-market clients within the designated team/squad.
Collaborates with cross-functional teams and specialists to ensure tailored solutions for mid-market customers.
Develops comprehensive solution proposals that encompass all relevant aspects of mid-market client needs.
Manages sales processes through detailed forecasting, account strategy, and resource allocation, with a focus on long-term relationships and account expansion.
Leads the development and presentation of value propositions, ensuring alignment with the unique challenges and objectives of mid-market customers.
Negotiates pricing and contract terms, ensuring successful closure while meeting both customer and company objectives.
Maintains strong relationships with mid-market clients, focusing on continuous engagement and account health.
Cross-sells and upsells within existing mid-market accounts, addressing evolving customer needs.
Acts as a mentor to junior Mid-market Account Executives, sharing insights and strategies for success in this segment.

Minimum 3 years proven experience in B2B sales (mid-market or enterprise), consistently meeting or exceeding quota.
Fluent in English (mandatory); knowledge of additional language is a plus.
Experience selling in at least one of the following regions/territories: Serbia, Romania, Bulgaria, Greece, Hungary, Czech Republic and Slovakia.
Strong knowledge of industry and technology trends relevant to Infobip: CPaaS, CCaaS, customer engagement and conversational AI — and channels such as (SMS, RCS, WhatsApp, voice, email, Viber and other OTT channels).
Strong presentation and demo skills — able to articulate technical solutions and ROI to both technical and non-technical stakeholders.
Proven, consultative selling skills and familiarity with formal sales methodologies (e.g., MEDDPICC, MEDDIC, BANT).
Excellent pipeline management and forecasting skills using CRM.
Proven track record of negotiating commercial agreements, closing complex deals, and managing the full sales cycle (from prospecting to contract signature).
Bonus: Previous experience selling CPaaS, contact center or marketing automation solutions.

Financial rewards & recognition
A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
Flexible work arrangements
We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere
and not always between 9 and 5.
ESOP (Employee Stock Ownership Plan)
As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
Work-life balance and Well-being
We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
Career mobility
Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
Professional development
Learning never stops. Onboarding, mentorship, and training programs help you grow
no matter where you start.
International mobility
Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

Mid Market Account Executive

Key skills