Manage and grow a portfolio of QSR, chicken processor, and FMCG accounts across SEA and North Asia, ensuring strong customer engagement, business continuity, and delivery against commercial targets.
Develop and execute account plans aligned with customer priorities, identifying opportunities for growth through new applications, innovation projects, and value-added solutions.
Serve as a key commercial interface between customers and internal teams, working closely with R&D, Marketing, Regulatory, Quality, Supply Chain, and Finance to deliver timely, customer-focused solutions.
Support innovation and renovation projects by translating customer needs, operational constraints, and market trends into clear commercial briefs and actionable project plans.
Operate effectively in a highly dynamic environment, managing multiple customer requests and internal priorities simultaneously while maintaining focus on key deliverables and outcomes.
Monitor customer performance, pricing, and commercial terms, proactively identifying risks and opportunities and escalating issues as needed to ensure customer satisfaction and business results.
Represent the voice of the customer internally, contributing to regional commercial discussions and ensuring alignment between customer expectations and McCormick’s capabilities.

Bachelor’s degree in Business, Marketing, Food Science, or a related discipline.
3–5 years of commercial or key account experience in the food, ingredient, or FMCG B2B industry.
Mandatory experience working with QSR customers (directly or through processors).
Experience working with chicken processors or protein supply chains is a strong advantage.
Experience managing regional or multi-country accounts is preferred.
Strong commercial and customer-management skills, with the ability to build trust and credibility with QSR and food industry customers.

Commercial Manager – QSR

Key skills