Build and manage relationships with educators, school administrators, and district leaders across your assigned portfolio of accounts.
Grow adoption of Everyday Speech within existing districts by identifying opportunities to introduce the platform to additional schools, departments, and educator teams.
Support educators in successfully using the platform by providing training, best practices, and guidance that strengthens long-term adoption.
Monitor account health, usage trends, and engagement data to identify opportunities for growth and proactively support retention and renewals.
Share usage insights and impact reports with district stakeholders to demonstrate value and guide renewal and expansion conversations.
Collaborate with the Mid-Market, Customer Success, Clinical, and Product teams to remove roadblocks and ensure districts receive maximum value from Everyday Speech.
Contribute to account renewals and expansion opportunities through proactive relationship management and ongoing value delivery.

Experience managing customer relationships in SaaS, EdTech, or a client-facing environment
Strong communication and presentation skills with the ability to engage teachers, administrators, and district decision-makers
Ability to analyze usage data and translate insights into meaningful conversations with stakeholders
Experience delivering product training, onboarding, or professional development for customers
Strong organizational and time management skills with the ability to manage multiple accounts and priorities simultaneously
Strategic thinking with the ability to balance immediate needs with long-term account growth
Empathy for the challenges educators face and a genuine interest in supporting student outcomes
Knowledge of or passion for the K-12 education space is highly valued.

Account Manager

Key skills