Act as the primary point of contact with strategic partners (e.g., financial institutions) for matters related to judicial collections;
Provide consultative management of service providers, proposing improvements to judicial collection processes;
Analyze operational workflows and recommend optimizations to improve performance and efficiency;
Monitor and analyze KPIs related to judicial settlements and vehicle repossessions;
Develop and monitor campaigns and strategic initiatives focused on recovery and revenue enhancement;
Support the management of collections for large accounts, ensuring a strategic and differentiated approach;
Interface with internal bank areas (legal, commercial, operations, among others);
Work hands-on and results-oriented, tracking metrics and implementing continuous improvements;

Bachelor's degree in Administrative, Financial, or Legal fields;
Analytical and strategic profile;
Consultative attitude and strong interpersonal communication;
Proactivity and ownership mindset;
Negotiation skills;
Well-organized with a strong results orientation;
Hands-on profile with an execution focus;
Experience analyzing and monitoring collections and credit recovery KPIs;
Knowledge of judicial collection processes and asset repossession (e.g., vehicles);
Ability to interpret and analyze with a legal perspective;
Experience in judicial collections and credit recovery;
Experience managing indicators and collections campaigns.

Commuter transport allowance (Vale-Transporte): Ensures mobility to get you where you need to go.
Meal/food allowance: R$ 23.89/day flexible (meal card or food voucher) plus an additional R$ 450.00 specific allowance for this opportunity;
Group GNDI health plan with dependent coverage, with costs partially covered by the company;
Telemedicine: Online medical and psychological consultations available from the first month of employment, including 2 psychologist sessions per month.
Dental plan: Several coverage options available after 90 days, extendable to dependents.
Legal, psychological, and nutritional support with specialized professionals.
Access to gyms and physical activity programs to support your fitness and well-being.
Childcare allowance: R$ 350.00 per month for children up to 30 months old (up to 42 months for union members).
Discounts from 10% to 70% across various categories, available from your first day.

Senior Collections and Credit Recovery Analyst

Key skills