Key skills
SalesforceCRMLeadershipCommunicationRemote WorkSales
About this role
Role Overview
- Lead, recruit, onboard, and develop members of the sales team
- Conduct regular one-on-one coaching sessions and team meetings to support development and address at-risk accounts
- Monitor team performance and hold individuals accountable to established KPIs
- Provide ongoing coaching, role-play, and training around objection handling and sales effectiveness
- Provide feedback to leadership on market trends, customer insights, and opportunities
- Collaborate with operations and other departments to improve reporting, processes, and overall efficiency
- Own team revenue targets, including new business and/or MRR goals
- Review pipeline activity and optimize pipeline management within Salesforce
- Forecast revenue and identify risks or opportunities across weekly, monthly, and quarterly cycles
- Identify performance gaps and implement strategies to improve results
Requirements
- 3–7+ years of experience in sales, including at least 2 years in a leadership or team management role.
- Bachelor’s degree or diploma in Business Administration, Communications, or a related field, or equivalent corporate work experience.
- 2+ years of experience in customer service or hospitality (serving or bartending experience is considered a strong asset).
- Proven track record of meeting or exceeding revenue targets.
- Strong experience using CRM systems (Salesforce preferred).
- Excellent coaching, communication, and leadership skills.
- Strong analytical mindset with the ability to interpret data and forecast revenue.
- Experience in dental, aesthetics, or eye care industries is considered an asset.
Benefits
- Three weeks of paid vacation
- Twelve flex days
- Passion Day to spend however you choose
- Company-wide MeMonday to prioritize mental health
- Thirty-day remote work policy for a change of scenery
- Twenty-six hours of paid volunteer time each year
- Comprehensive benefits package including health, dental, and vision