Provide input to the writing of proposals and Statements of Work
Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
Assist with assessment and design of solutions as well as post-installation issues
Assist with Veeam Software solution implementation effort estimation
Create white papers, solutions guides, best practices, custom documentation, etc.
Deliver onsite knowledge transfer on Veeam Software solutions
Document configuration and completed activities
Analyze installed environments and guide optimal Veeam Software configurations
Facilitate communication between client and Veeam support
Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
Provide input for improvement of process and documentation
Overnight business stays to meet company goals and objectives

VMware VCP, Microsoft MCSE or equivalent experience
Prince 2, ITIL, PMP,  or equivalent experience
Bachelor’s Degree in technology required (A combination of education and experience will be considered)
Hands-on experience with Veeam’s Core products
Proven Consulting and Project Management experience
Excellent communication, interpersonal and relationship-building skills
Significant experience and understanding of virtualization technologies such as VMware and Hyper-V
Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
Experience with Data Management, Data Protection, Data Analytics
Extensive experience with Data Center, Business Continuity and Operating Systems
Experience successfully managing multiple simultaneous projects and accounts
Working knowledge of Cloud technologies, capabilities, and protocols

25 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Private medical, dental, and vision insurance with dependent enrolment
Life insurance with enhanced coverage and global 24/7 protection
Income protection after 26 weeks, covering a portion of salary
Defined contribution pension plan with employer match
Worldwide travel insurance for business and leisure, with option to enroll dependents
Employee Assistance Program with therapy, legal, and financial support, plus online GP services and wellbeing programs
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Technical Account Manager

Key skills