Administrative and Sales Assistant

Role Overview

• You will be in constant contact with clients and apprentices/trainees.
• Create training files/records
• Schedule training sessions and trainers
• Send booking confirmations to trainers
• Create attendance sheets and training certificates
• Prepare training rooms
• Administrative management of post-training files
• Handle incoming calls
• Follow up with clients/participants
• Create quotes and monitor follow-up
• Track sending and receipt of quality surveys
• Position may evolve depending on the candidate's interests.

Requirements

• Professional appearance and service-oriented attitude
• Strong interpersonal and telephone skills
• Proficiency with IT tools (Microsoft Office, digital tools)
• Organized, meticulous, and responsive
• Similar experience in a training center, or significant experience in the administrative and organizational management of training, would be an asset.