Key skills
AWSAzureCloudDNSTCP/IPRemote Work
About this role
Role Overview
- Ensuring that our customers remain happy with our products and services.
- Working with customers to own and solve their technical problems.
- Acting as the main contact to proactively analyze and solve technical issues.
- Collaborating and working closely with internal cross-functional teams to drive problems to resolution.
Requirements
- Have 4 to 7 years years of experience in a similar role
- Have an Understanding of VPN & Proxies
- Have an understanding of cloud provider ecosystems such as AWS, Azure, etc
- Have an understanding of networking protocols like TCP/IP, DNS, HTTP/HTTPS, TLS.
- Demonstrate experience with layer 3 and 4 technologies.
- Have a natural ability to engage, influence, and build trusted relationships with customers in difficult environments.
Tech Stack
- AWS
- Azure
- Cloud
- DNS
- TCP/IP
Benefits
- Professional development opportunities
- Remote work