Works with epic to design, implement and upgrade all Epic Client Systems including MyChart, MyChartMobile, CareLink, CareEveryWhere, Hyperspace Web, EPS, BLOB, Interconnect, WelcomeWeb, IVR, FIPS, BCA and BCAWEB.
Monitors SystemPulse and Epic SystemPulse Analytics to ensure the Client systems are Secure, stable, highly available and meeting the required system capacity needs.
Participates in off hours SU deployments and version upgrades as required.
Works with Applications teams, Epic TS and third party vendors as required to determine FHIR/Interconnect needs, appropriate system design, testing and implementation.
Advises the Desktop Virtualization team on Hyperspace and Hyperdrive deployments providing input on design, assisting with troubleshooting issues and capacity planning.
Coordinates the validation and implementation of Branding/customizations for the MyChart, MyChartCC and Carelink portals.
Responsible for the design, build and implementation of both Kuiper and SystemPulse to support all Epic technical teams.
Requirements
HS diploma or GED required.
8
10 years of related work experience.
Advanced Technical computer skills as required for technical support specific to functional area and related systems.
Epic Client Systems Administrator preferred.
Epic MyChart Administration or CareEveryWhere Administration preferred.
Third party Certification such as Citrix preferred.