Product Partnerships Associate

Role Overview

• Reporting to the Head of Product, the Product Partnerships Associate will:
• Help manage relationships with product and proposition partners, including keeping records up to date, coordinating basic contract and NDA tracking with Legal/Commercial, and responding to partner queries with appropriate information and materials.
• Act as a key link between Product and Go‑To‑Market teams, gathering feedback from sales, delivery, clients and prospects, and helping to maintain and improve demo assets, sales collateral and basic pricing documentation.
• Support the Marketing team by helping create and refine clear, engaging Product and Sales materials that support commercial goals.
• Assist with scoping work for partner integrations, gathering requirements and coordinating with the integrations team to ensure resources are requested and documented correctly.
• Help monitor and report on feature usage and partner integration performance, working with internal teams to develop simple value‑tracking metrics.
• Support Technical Writers by contributing information and drafts to expand our KnowledgeBase, particularly for partner‑related articles and training material.
• Help create and maintain demo resources, such as walkthrough guides and simple video recordings, covering key partner capabilities and use cases.
• Build knowledge of the INSTANDA platform, our clients, and our target markets, developing into a trusted first point of contact for basic technical and functional questions.
• Provide general support to the Head of Product, assisting with planning, research and various ad‑hoc tasks as needed.
• Proactively identify and pursue AI-augmented change, within Product and across INSTANDA, fostering a culture of innovation and evolution.
• Adhere to INSTANDA’s information security policies, guidelines and best practices to protect our company and our clients.
• Contribute to a culture of security awareness within the company.

Requirements

• Hold a Bachelor’s degree and/or up to 2 years of professional experience, including internships.
• Be proactive and consistent communicator with strong stakeholder management skills.
• An active listener who can understand and articulate complex concepts clearly and concisely.
• Have an ability to balance stakeholder needs with overall product strategy.
• Be a self-starter, prepared to support rapid business growth excited by the prospect of working internationally
• Be proactive, with a strong sense of ownership and the ability to coordinate with stakeholders and gather requirements effectively.
• Be highly organised, with excellent time management and the ability to prioritise tasks and meet deadlines.
• Be able to build relationships both cross-functionally and with external partners.
• Possess exceptional written and verbal communication skills with unparalleled attention to detail
• Be technically savvy, able to quickly assimilate knowledge of using CRM systems and reporting.
• Be proficient in Microsoft Excel, Word, and PowerPoint.
• Be driven to learn in detail how the INSTANDA platform works.
• Be adaptable, eager to learn, and comfortable in fast-paced, dynamic environments.
• Have a genuine interest in insurance and Insurtech.

Tech Stack

• Go

Benefits

• Competitive salary
• Generous 28 days holiday allowance, in addition to public holidays.
• For every year of service you complete, we’ll give you an additional days holiday (max. 5 days)
• One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin.
• Freedom Pass work up to 4 weeks of the year from anywhere.
• FlexiBank you decide when to use your public holiday allocation.
• Hybrid Working approach varying with the nature of your role.
• Life cover; income protection and participation in the company pension scheme
• All employees are included in the company discretionary bonus scheme
• £100 per month to put towards wellness activities.
• Annual learning & development allowance of £1,250
• Free access to LinkedIn learning and Microsoft ESI learning platform