Business Analyst, Reporting and Analytics

Role Overview

• The analyst will apply their business analysis, requirements gathering, elicitation, elaboration and refinement techniques to gather functional requirements from the client.
• They will try to learn the legacy systems and interact with various stakeholders to understand the business requirements of the future system.
• They will translate functional area requirements into technical requirements, and support design and implementation of Appian Business Process Model for the client.
• Analyze business user needs and document them as epics and decompose epics into user stories and tasks as needed by the agile scrum teams
• Analyze information system baseline and perform gap analysis between the baseline, user operational requirements, and the operating capability of products
• Analyzes user needs to determine functional and cross-functional requirements.
• Performs functional allocation to identify required tasks and their interrelationships.
• Elicit and document requirements and specifications from functional users and subject matter experts
• Translates customer requirements into a best fit within the application, and supports configuration and development Appian BPM product, processes and documentation
• Develop and maintain standard systems requirement documents including but not limited to business process workflows, Functional Requirements Documents; Requirement Traceability Matrix, and use cases
• Support application configuration and security setup as needed
• Implement complex enterprise system configurations and end to end development design
• Create business process models and identify business process improvements
• Review and comment on proposed functional/capability configuration for each of the product modules
• Evaluation and feedback on system and functional design documents, test plans and scenarios, and other associated artifacts
• Define test scenarios based on requirements; create test scripts to prove each scenario through system and user acceptance testing
• Ability to meet deadlines and manage multiple, dynamic priorities
• Effective communication skills and demonstrated experience working in a team-oriented environment
• Apply HCM knowledge and industry best practices in developing the to-be business processes and procedures

Requirements

• Bachelor's degree in computer science, Information Systems, or other related discipline with 5+ years (or commensurate experience)
• Functional experience of products in the landscape of BPM, Case management, process automation, workflow management
• Five (5) years' experience of which at least three (3) must be specialized. Specialized experience includes superior functional knowledge of task order requirements
• 5 – 7 years of business analysis and requirements gathering skills in all phases of Software Development Life Cycle (SDLC)
• 3+ years of functional experience in the requirements analysis, design, implementation, test and deployment of Appian or a similar product
• Experience gathering requirements for reporting and analytics.
• Experience supporting visualization of reports through the business system.
• Ability to communicate effectively both verbally and written with ability to tailor the communication of complex information for different audiences balancing internal and external stakeholders
• Ability to communicate in a clear and concise manner and success working in agile teams
• Great understanding of technical requirements in alignment with the business needs
• Experience in creating user stories, use case diagrams, mockups, process flow charts for gathering requirements from customers/external stakeholders.
• Facilitate workshops, conduct interviews and JAD sessions for requirements gathering.
• Experience using Jira and Confluence for requirements documentation.
• Must be a team player and be able to adjust to a dynamic working environment that supports a government agency
• Must have strong written, verbal, and listening skills
• Must have strong analytical skills and can demonstrate strong problem-solving skills.

Tech Stack

• SDLC

Benefits

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment