Requirements Gathering and Training
Work with business teams to gather requirements, translate them into technical specifications, and train end-users on AI agent functionality and best practices
Build and Deploy AI Agents
Design, configure, and roll out AI agents using BotDojo and other approved AI tools, implementing workflows and conversation flows based on business requirements
Technical Support and Documentation
Provide ongoing technical support to users, maintain documentation for all AI agents, and stay current with platform updates and new features
Monitor and Maintain Operations
Track AI agent performance, troubleshoot issues, perform regular maintenance and updates, and ensure optimal functionality across all deployed agents
System Integration and Scripting
Integrate AI agents with existing company systems and databases using scripting languages, and create automated workflows for data processing and agent configuration
Quality Assurance and Compliance
Ensure AI agents meet company security standards, data privacy requirements, and quality guidelines while maintaining proper documentation and version control
Performance Analysis and Optimization
Analyze usage metrics and performance data to identify improvement opportunities and generate reports on business impact and efficiency gains

Prompt Engineering – experience in defining clear prompts for complex agents, experience in debugging and tweaking prompts
Scripting & Programming
Intermediate level in Python, JavaScript, or similar languages for automation, data processing, and system integrations
AI Agent Development
Basic to intermediate understanding of conversational AI, chatbot frameworks, and agent workflow design principles including but not limited to guard rails, evaluations, etc.
API Integration
Basic to intermediate skills in working with REST APIs, webhooks, and system integrations
Database Fundamentals
Basic knowledge of SQL and database concepts for data retrieval and agent connectivity
BotDojo Platform
Willingness to learn or basic familiarity with the platform's interface, configuration options, and deployment processes
Effective oral, written and interpersonal communication skills
Bachelor’s degree in Computer Science, Engineering, Mathematics, Business Management or a related field preferred.

AI Automation Specialist

Key skills