Responsible for the day-to-day management of the People Services team to deliver a high-quality customer focused service to the Company.
Ensuring the quality of the work and identifying areas of focus.
Develop and/or update People Services policies and practice, reviewing processes and procedures to enhance the employee value proposition.
Provide support during internal and external audits as required & manage on-going vendor risk assessments.
Manage ongoing People Services activities such as performance reviews, reward, recognition and benefits, immigration visas and succession planning.
Maintain expert knowledge of current and proposed legislation, trends and HR practice and ensuring team compliance with relevant laws, regulations and policies, across the countries in the Region
Look for opportunities to automate and leverage AI on repetitive process and tasks.
Oversee the administration of HR and payroll operations for the Northern Europe region and Chiswick Park site entities
Manage the relationship and work with our outsourcing Payroll providers in countries within scope, and with the HR Advisors to ensure the accurate implementation of payroll each month and on the end of year cycle.
Management and operational support of the employee benefit portal, ensuring accurate and timely updates, user support, and efficient management of benefit programs.
Provide support for the annual benefit renewal process.
Maintain and enhance data quality across all HR processes and systems.
Manage and support the People Services and Payroll team to achieve operational excellence and high performance.
Coach, develop and implement comprehensive training and deliver internal training to the PS team
Requirements
Ability to be able to understand the operational aspects of the business and provide appropriate HR support and guidance.
Ability to manage multiple activities often with conflicting priorities.
Excellent time management and organisational skills.
Proactive approach to HR as a value-add function.
Broad generalist HR experience including payroll
Excellent interpersonal and communication skills and the ability to see the bigger picture.
Ability to work autonomously.
Customer focused and results oriented.
Experience using and administering HR databases.
Proven ability to liaise with internal and external customers professionally and courteously, including senior executives & build effective working relationships.
Proven experience of prompt resolution of all types of queries
Ability to work accurately, with attention to detail.
Understanding of UK employment law, immigration legislation and employment best practices
Benefits
Competitive salary and incentive scheme
Warm, supportive, and open company culture
An opportunity to thrive in a global environment
Hybrid working
Birthday holiday and option to purchase additional annual leave
Comprehensive Benefits Package: Private Pension, Private Medical Insurance, Life Assurance and more