Drive the design, implementation, and continuous improvement of Airwallex’s performance management framework, ensuring it drives high performance, accountability, and growth.
Build and execute a learning and talent development strategy that meets the needs of the business and key talent segments, including onboarding, manager and leadership development, and digital learning interventions.
Serve as a strategic thought partner to People & Talent and business leaders, providing insights and recommendations on performance, talent, and organizational health.
Use data and analytics to identify talent development needs, measure program effectiveness, and inform decision-making.
Employ design thinking and user empathy to ensure learning interventions are practical, relevant, and actionable.
Lead and coach a team of talent development professionals, fostering a culture of innovation, ownership, and continuous improvement.
Partner with cross-functional teams to ensure talent development initiatives are aligned with business goals and integrated across the employee lifecycle.
Stay abreast of industry trends and best practices in learning, talent, and organizational development, and bring innovative solutions to Airwallex.

10+ years of experience in talent development, learning & development, or a related field
Demonstrated proficiency with data: modeling, surveying, and analyzing information to drive decisions and measure impact
Experience designing, facilitating, and scaling learning programs and interventions, with evidence of high participant satisfaction (e.g., strong NPS)
Strong ability to connect strategic thinking with on-the-ground realities, using design thinking and user empathy to drive actionable solutions
Excellent stakeholder management and executive influencing skills; able to partner with senior leaders and cross-functional teams
Structured, first-principles thinker with strong problem-solving and communication skills.

Director, Talent Development

Key skills