Work closely with clients from both HR and systems backgrounds, gathering business requirements and translating them into a technical implementation.
Play a leading role in client meetings, facilitating workshops and maximising their productivity based on the audience
Combine knowledge of industry leading practice and understanding of available ServiceNow products and functionality to develop and deliver end to end solutions
Lead an offshore team to design, configure and test build components or process areas to ensure successful deployment
Develop lasting client relationships and actively build a professional network

Experience of implementing at least one module of the ServiceNow HR application
Certification in ServiceNow HR modules
Background working as a Functional Consultant, advising and implementing business process changes within HR.
Demonstrable experience of leading client facing meetings and facilitation of workshops with larger groups of client teams
Been responsible for the end to end delivery of workstreams, including leading offshore teams to design, configure and test a module or process area to successful deployment for a client

Manager – HR Platforms, ServiceNow

Key skills