Front Office Manager
Köln, North Rhine-Westphalia, Germany
Full Time
21 hours ago
No H1B
Key skills
CRMCommunication
About this role
Role Overview
- Support the site management with administrative tasks and proactively maintain customer relationships
- Lead the Front Office team and coordinate reception activities
- Serve as the host and first point of contact for customers at the front desk and in the coworking area
- Maintain the CRM system, create and review invoices
- Prepare reports and statistics to provide an overview of costs and budget
Requirements
- Completed commercial training or hotel management qualification
- Several years of relevant experience at a reception or front desk
- Invoicing, dunning and other accounting matters are familiar to you
- First experience in direct employee supervision
- Strong customer orientation and organizational skills
- Confident communication in German and English
Benefits
- 30 days of vacation per year for your rest and leisure
- Company pension plan to secure your future
- Free Deutschlandticket for unrestricted mobility
- OpenUp: access to coaching and personal development
- Corporate fitness with Hansefit and Urban Sports Club
- DO.Akademie: e-learning and training at our locations
- Free drinks and snacks for your well-being