Drive Competitive Sales Growth.
Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions.
Drive sales performance through the skillful orchestration of positive customer experiences.
Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities.
Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels.
Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis.
Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment.
Establish effective working relationships with opinion leaders and top medical influencers (at territory level).
Develop Deep Customer Insights and Understanding.
Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs.

Product Specialist – Dermatology

Key skills