Work directly in restaurants, test kitchens, and with franchise partners to validate execution, procedures, and BOH impact.
Provide operational input into LTO design, product builds, and promotional windows to support execution feasibility.
Support launch execution through operational readiness, final procedures, training alignment, communications input, and post‑launch issue resolution.

Experience operationalizing complex initiatives into clear, executable restaurant procedures.
Strong understanding of restaurant Back‑of‑House (BOH) systems, workflows, and constraints.
Comfort testing, validating, and refining processes in live restaurant environments.
Ability to partner cross‑functionally and influence without direct authority.
Strong analytical, communication, and project coordination skills.
Proficiency in Word. Excel, PowerPoint, Outlook
Experience with project management software**

Associate Manager, Ops New Product Development

Key skills