Handling new sales quotes, including formulating contracts, quotations and pricing, product research, customer relations, follow-up, coordinating due dates, placing service orders, managing and communicating test and turn up of circuits, etc.
Assist in identifying wholesale opportunities outside of company's current markets.
Have a working knowledge of Carrier Ethernet, optical waves, dark fiber, and broadband services.
Developing and maintaining relationships with transport engineers from various carriers.
Designing and creating customer network configurations.
Responsible for working with operations to ensure accurate order processing and service delivery.
Handling a wide variety of customer support, including resolving billing issues, managing customer inquiries, customer turn-up, and general customer satisfaction and relations.
Lead, identify and manage internal communications needs, disseminate information regarding relevant activities and obtain appropriate corporate approvals.
Work with sales management, product management, IT, regulatory, corporate marketing, and other inter-departmental stakeholders, by managing resources and timeframes required to complete and recommend customer solutions, requirements, pricing, and implementation.
Assures effective communications are maintained within areas of responsibility.
Where appropriate, informs employees as to plans in progress.
Performs other related duties as assigned to ensure effective operation of Company.

Strong sales skills and business acumen required.
Minimum 5 years of telecommunications carrier/wholesale sales required.
Telecommunications industry experience required.
Sales and customer relations skills
Contract negotiations
Effective use of CRM (SalesForce, MS Dynamics)
Business cases (models)
Analytical skills
Problem solving
Influential leadership skills
Superior communication skills, both written and verbal.
Bachelor's Degree preferred.
Strong interpersonal, verbal and written communications skills.
Must have experience in cold calling and building relationships with carriers.
Strong attention to detail, verbal and written communication skills.
Effective time/task management and prioritization required.
Ability to document and communicate the status of opportunities, solution requirements, and financials of an opportunity to internal sales leadership, product management, and operations teams required.
Strong customer relations skills, presentable, professional, particularly with in-person customer interaction.

Medical, dental, and vision plans – start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k)
100% company match (match program starts immediately , up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Tuition reimbursement (up to $5,250 on 1st year)
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment

Carrier Account Executive II

Key skills