Channel Partnerships Manager

Role Overview

• Help open new routes to market through trusted and credible partner brands.
• Support partners in promoting Reward Gateway solutions to their customers.
• Contribute to a partnership ecosystem that enhances client value, reach, and adoption.
• Ensure partners have the tools, training, and content they need to succeed.
• Deliver partner onboarding and provide ongoing training, content, and product updates.
• Ensure partners are fully equipped with one-pagers, sales materials, demos, and positioning guidance.
• Maintain partner documentation and support resources.
• Assist in planning and executing joint marketing campaigns with partners.
• Coordinate with Marketing and Sales to support vertical or sector-specific initiatives.
• Track performance of campaigns and identify areas for optimisation.
• Act as day-to-day contact for operational and commercial queries.
• Build strong working relationships with mid-level partner stakeholders.
• Support quarterly business reviews and performance updates.
• Monitor partner activity, opportunity flow, and engagement.
• Identify potential issues and escalate to the Senior Channel Partnerships Manager.
• Produce partner reports, dashboards, and insights to support commercial decisions.
• Conduct research, pre-qualification, and pipeline build for potential new partners.
• Help prepare presentations, proposals, and commercial materials.
• Support contracting, onboarding, and initial activation processes.

Requirements

• Proven experience in partnerships, channel marketing, business development, Client Success, or similar roles.
• Experience working in B2B or B2B2C environments (Tech, SaaS, HR Tech, Telecoms, Financial Services an advantage).
• Strong understanding of partner enablement, joint marketing, or commercial operations.
• Experience working cross-functionally in a fast-paced environment.
• Relationship builder
• proven ability to create strong partnerships at operational and commercial levels.
• Organised & structured
• track records of managing multiple partners, tasks, and deadlines.
• Commercially aware
• understands the link between partner activity and revenue outcomes.
• Detail-oriented
• comfortable producing reports, insights, and partner documentation.
• Collaborative
• works well with Sales, Marketing, Product, and Commercial Excellence.
• Clear communicator
• excellent writing, presentation, and interpersonal skills.

Benefits

• Telephone interview with Talent Acquisition Partner
• First interview with Director of Strategic Partnerships
• Take-home assessment
• Final interview with Director of Strategic Partnerships and a member of the Strategic Partnerships team
• Flexible holiday plan of up to 40 days per year
• £400 a year Wellbeing Allowance
• Private Medical Insurance
• Allowance for professional development books, E-books, and podcasts
• Contributory pension scheme
• Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands