Key skills
LeadershipProject ManagementCommunicationCollaboration
About this role
Role Overview
- Support day-to-day management of multiple TikTok Shop client accounts under senior account leadership
- Assist in executing TikTok Shop growth plans aligned with client KPIs and revenue targets
- Coordinate timelines, deliverables, and campaign milestones to ensure smooth execution
- Prepare performance summaries and weekly reports highlighting GMV, creator output, and key learnings
- Monitor KPIs and flag trends, risks, or optimization opportunities to senior team members
- Maintain organized documentation across briefs, creator lists, trackers, and campaign recaps
- Research and identify creators aligned with client verticals and campaign objectives
- Conduct outreach and support onboarding of TikTok Shop affiliates
- Manage ongoing creator communications to ensure content is delivered on time and aligned with campaign briefs
- Track creator performance and maintain affiliate dashboards
- Support coaching efforts by sharing performance insights and recommendations to improve creator content
- Assist with strategies to help brands build traction during early-stage or cold-start phases
- Assist with affiliate campaign setup, creator offers, and commission updates within TikTok Shop
- Coordinate product sampling, shipment tracking, and deliverable approvals
- Support recommendations for product focus, promotions, and sampling opportunities
- Collaborate with design and content teams to help optimize storefront pages and product detail page (PDP) content
- Monitor TikTok Shop performance metrics and surface data-driven insights to the team
- Stay current on TikTok trends, platform updates, and emerging commerce features
- Identify relevant trends, sounds, and creator formats to inform campaign briefs and outreach
- Support testing of new TikTok Shop features, content formats, and campaign mechanics
- Research emerging social commerce tools and share insights with the internal team
Requirements
- 2–3 years of experience in client services, influencer marketing, affiliate marketing, social media, or eCommerce
- Experience supporting client accounts in a fast-paced agency or brand environment
- Strong organizational and communication skills with the ability to manage multiple workstreams
- Solid understanding of TikTok, creator culture, and social commerce fundamentals
- Data-literate with the ability to interpret performance metrics such as GMV, CVR, AOV, and ROI
- Experience working with influencers or affiliates is strongly preferred
- Familiarity with tools such as TikTok Creator Marketplace, affiliate dashboards, reporting platforms, and project management systems
Benefits
- Competitive compensation aligned to experience and market benchmarks
- Remote-first flexibility
- work from anywhere, with trust and autonomy
- Global collaboration
- working with experts across regions and time zones
- Career growth and development
- opportunities to evolve as we scale
- 5-Year Sabbatical + Travel Stipend
- After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring
- Positive-energy culture
- grounded in respect, inclusion, and accountability
- Meaningful impact helping some of the world’s most progressive brands grow