Specialty Account Manager, IgG4

Role Overview

• You will be responsible for representing Amgen products to physicians and healthcare professionals, establishing product sales, and performing total territory account management
• Provide disease information and education to medical professionals and all external customers involved in the care of patients
• Consistently achieve assigned sales objectives through the promotion of patient-centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines
• Implement goals of the marketing plan through execution of strategic account business plan
• Demonstrated experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary
• Effectively utilize all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps
• Proven ability to navigate and identify opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems
• Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas
• Develops and maintains a high-level, in-depth disease and therapeutic clinical and scientific knowledge
• Utilize a consultative selling approach involving a highly technical, solution oriented selling technique enabling the specialist to meet the needs of healthcare professionals who treat Immunoglobulin-Related Disease (IgG4-RD) patients
• Execute all of the above with a strong understanding and adherence to compliance and corporate policies including appropriate documentation and reporting

Requirements

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience
• 7+ experience in biotech, specialty pharmaceutical, or rare disease sales
• 3+ years of experience in one or more of the following: ----Rare disease/orphan drug experience; ultra-orphan preferred; Rare disease launch experience strongly preferred ---Immunology / Rheumatology experience preferred
• At least 3 years of in office injection/infusion sales selling a product that is a medical benefit requiring extensive coordination with patient access services
• Previous experience operating in a matrix selling environment collaborating with patient services, market access, medical affairs, and reimbursement with significant focus on patient centricity
• Market development / deep profiling in rare, unmet spaces experience preferred
• Demonstrated success educating HCPs about complex diseases diagnosed through clinical observation involving diverse patient profiles that do not always lend themselves to simple segmentation diagnosis
• Documented track record of delivering consistent, exceptional levels of performance
• Proven ability to work independently in a fast-paced, highly challenging work environment
• Excellent written and verbal communication skills
• Strong organizational, analytical and computer skills required
• Proficient in Microsoft Office
• Professional, proactive demeanor
• Strong interpersonal skills
• Requires approximately 20-30% travel, including some overnight and weekend commitments

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
• Group medical, dental and vision coverage
• Life and disability insurance
• Flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible