Partner with the VP of Americas Renewals to achieve industry leading renewal performance
Provide operational support to Americas renewal organization
Manage a team of renewal sales support analysts
Partner with cross functional teams such as Deal Management, Strategy & Planning, and Finance to align business practices and processes
Ensure detailed execution of quota deployment and maintain strict adherence to timelines.
Provide accurate and predictable forecasting for Americas Renewal Revenue
Provide renewal support to the renewal sales teams by answering their questions related to renewals, including understanding quota, and performance metrics.
Provide access to pipeline, and historical reporting.
Drive operationally excellent pipeline hygiene within SFDC CRM
Establish a system for tracking renewals to support informed decision-making and long-term planning.
Drive process improvements to improve performance on renewals.
Align with Renewal Managers to provide operational support and drive accountability.
Empower our channel team to drive renewals.

8-10 years of experience in sales operations, preferably in a renewal sales environment.
3-5 years of experience managing a team of sales operations professionals, preferably in a renewal sales environment.
Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making.
Demonstrated success in managing a top performing operations team.
Remarkable ability to manage multiple projects and priorities in a fast-paced setting.
Strong analytical skills with the ability to interpret complex data and provide actionable insights.
Excellent communication and teamwork skills to work effectively with cross-functional teams.
Demonstrated success in coordinating and implementing sales quotas.
Experience with business reporting, dashboard creation, and process improvement initiatives.
Mastery of analytical tools like Microsoft Office 365 and/or Google Suite.

Sales Operations Manager

Key skills