Assist in implementing and managing Medicaid programs as outlined by the Leadership team
Develop, implement, and maintain documentation to support daily operations
Manage a team of field operators
Ensure compliance with Medicaid contracts in Michigan
Support Community Engagement Specialists and Leads as they run the Connect For Life program
Organize onboarding and on-the-job training for Community Engagement Specialists and Leads
Help plan and host virtual and in-person events for members
Work with Community Engagement Specialists and Leads to check in on members and encourage participation
Record details of interactions with members
Help identify members who can serve as Wider Circle Ambassadors
Connect with prospective members and develop individualized enrollment plans
Serve as a liaison, connecting members to their health plans and each other
Create partnerships with local community-based organizations
Monitor membership engagement and growth goals

Bachelor's degree in management, healthcare related field, or equivalent experience of at least 4 years
4-5 years of Experience in operations and management within a healthcare setting (health plan, managed care organization, etc.)
Medicare experience a plus
Exceptional communication, interpersonal, and organizational skills
Proven ability to manage multiple projects at once, while maintaining agility, strict attention to detail and forward momentum.
Exceptional working knowledge of GSuite and Salesforce

Area Manager

Key skills