Monitor proposed and newly enacted federal and state laws and regulations, GSE guidelines, government agency and investor requirements that may be applicable to ServiceMac’s servicing business activities
Inform business leaders of material upcoming changes
Conduct preliminary applicability assessments to determine whether new or amended Regulations impact ServiceMac’s business activities
Prepare clear, concise regulatory summaries translating technical regulatory language into business-relevant requirements for operational leaders
Develop citation reports or regulatory requirement matrices for complex Regulations to support implementation efforts
Enter newly enacted Regulations into the regulatory change management system of record, ensuring completeness and accuracy of required data fields
Participate in inter-departmental meetings to discuss Regulations and drive implementation
Support the Senior Regulatory Change Management Specialist as needed by coordinating impact assessments with affected departments
Participate in cross-functional meetings to review regulatory requirements and track implementation activities
Assist in tracking assigned action items and implementation milestones within the system of record
Provide policy and procedure support by drafting, revising, and editing company policies and procedures under the direction of Compliance leadership

Bachelor’s degree or an equivalent combination of education and relevant experience
2+ years of mortgage servicing experience required
Proven ability to read, interpret, and apply laws, regulations, and policy requirements
Strong knowledge of mortgage servicing regulations, compliance standards, and operational practices
Self‑motivated, detail‑oriented, and able to work independently
Skilled at managing multiple priorities and responding quickly to urgent issues
Strong interpersonal, organizational, time‑management, and collaborative skills

Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave
Employee stock purchase plan

Regulatory Change Management Analyst

Key skills