About this role
Role Overview
- Install, configure, and commission complex automation equipment and systems at customer sites.
- Diagnose issues, perform repairs, and execute preventive maintenance to ensure optimal system performance.
- Provide customer training on system operation, maintenance, and best practices.
- Document service activities, technical findings, and recommended actions using defined company procedures.
- Build and maintain productive relationships with customers and internal teams to support project success.
Requirements
- Bachelor's degree in Engineering (Electrical, Automation, Mechatronics, or related field), or equivalent professional experience aligned to the job profile.
- Minimum of 2 years of experience in field service, technical support, or a related engineering environment.
- Developing professional expertise with the ability to apply company policies and procedures to resolve a variety of issues.
- Ability to travel 60% of the time.
- A valid driver's license.
Benefits
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation
- On-demand digital course library for professional development
- Comprehensive mindfulness programs with a premium membership to Calm
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- ... and other local benefits!