Business Development Manager

Role Overview

• Lead end-to-end deal processes and negotiating complex deals.
• Work in partnership with the marketing team to ensure a collaborative approach to business growth is engaged.
• Continually achieve set KPIs / targets and focus on activities that result in business growth and sales outcomes.
• Develop new business account revenues and completed bookings in your region.
• Deliver profitable sales ensuring pricing controls are maintained in line with regional limits of authority.
• Proactively mobilise and manage taxi booking devices across the region to achieve set monthly booking targets.
• Create a lead generation process with the support of local management and marketing to ensure the sales pipeline is maintained to pre-agreed levels.
• Follow up on any generated leads and referrals leading to a consistently improving lead conversion rate.
• Provide a bespoke service to our established clients, upsell products, improve efficiency, and tailor a service to fit their needs.
• Manage the initial integration of new sales ensuring they are embedded professionally.
• High levels of customer service, accurate billing and efficient query handling to be established.
• Communicate and liaise with new customers / clients and relevant internal staff to ensure effective resolution of any issues and concerns.
• Recommend potential improvements to or new products and services to management by collecting customer information and analysing customer needs.
• Report on information for Commercial Team meetings.
• Roll out advertising materials / booking devices to key businesses, ensuring an accurate inventory of all devices (i.e., Taxi Booker) is maintained.
• Work closely with Veezu Marketing to target promotions and awareness.
• Work alongside operations on new territory expansions.
• Be committed to maintaining our ISO27001 certification and set high standards for Information Security compliance.

Requirements

• Established b2b industry experience in a high transaction service environment.
• Credible stakeholder engagement skills to align with our organisation’s values and behaviours.
• Strong interpersonal, influencing and communication skills.
• Strong analytical and problem-solving skills.
• Excellent organisational skills.
• Strong attention to detail.
• Discipline and rigour with a track record of delivery and accountability for results.

Benefits

• Veezu is committed to fair and inclusive recruitment, welcoming applications from all backgrounds, experiences, and communities.